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February 23, 2006

* Incoming phone calls can be automatically routed to your VoIP phone, irrespective of where you are connected to the network. Take your VoIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls.
* Call center agents using VoIP phones can work from anywhere with a sufficiently fast Internet connection.
* VoIP phones can integrate with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books and passing information about whether others (e.g. friends or colleagues) are available online to interested parties.

VoIP requires broadband internet access. A sizable percentage of homes today are connected to the Internet through DSL, which requires a traditional phone line. Having to pay for VoIP in addition to both a basic phone line and broadband internet access reduces the potential cost benefits of VoIP. VoIP may therefore be financially more appealing when combined with cable Internet access, which does not require a traditional phone line to operate.

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